Skills

Skills I bring

Work at the intersection of technology, risk, regulation and organisational change.

My background spans two decades in environments where getting data governance wrong isn't an option: financial crime compliance at Swift, and before that leading data analytics and OSINT teams at the UK Foreign and Commonwealth Office on counter-terrorism and counter-proliferation work.

AI governance at scale

Capabilities I've developed and scaled

My approach is deliberately practical: governance only works when it's embedded into delivery. I focus on the mechanisms teams use every day — intake processes, risk assessments, approval pathways, model inventories, assurance dashboards, control frameworks, incident playbooks, governance councils and operating procedures — so there's traceability and accountability without slowing delivery teams down. The conceptual model behind this work is on the About page.

  • Enterprise AI governance frameworks and operating models.
  • AI risk assessment methodologies and controls libraries.
  • Responsible AI integrated into governance frameworks.
  • EU AI Act and regulatory compliance programmes, including Article 4 literacy obligations and Annex III high-risk governance.
  • AI inventory and visibility capabilities.
  • Agentic AI governance frameworks.
  • AI incident management and response models.
  • Governance, risk and responsible AI literacy programmes.
  • Data governance capabilities supporting AI adoption.

Governance doesn't scale through central teams alone. Sustainable governance emerges when risk, compliance, technology and business leaders understand enough to make informed decisions themselves — so a significant part of my work is building governance and AI literacy across leadership teams, risk functions and operational stakeholders, so governance becomes something the organisation carries, not something a central team polices.

Leading change

Leading change in complex environments

Complex transformation succeeds when people feel both challenged and supported. My leadership approach is grounded in collaboration, psychological safety and clear decision-making. I bring diverse stakeholders together, create common understanding across technical and non-technical communities, and help organisations move through ambiguity without losing momentum.

Culture and diversity have been central to how I lead that change. As Swift's Global Lead of Diversity and Inclusion I led the multi-year D&I roadmap across 27 locations, and I designed and ran the STAR Programme, a women's professional development programme at Sibos. That experience of bringing people with different backgrounds and perspectives along together is the same discipline I now apply to AI transformation: operationalising ideas, building trust and helping organisations move from strategy to sustained adoption.

Erin Thornton with a group of STAR Programme participants at Sibos
The STAR Programme at Sibos

Career

Where this comes from

  • 2025 – present

    Head of AI and Transaction Data Governance, Swift

    AI governance framework design, executive-level AI Governance Council, enterprise AI literacy, and workforce strategy for human-AI collaboration.

  • 2023 – 2024

    Senior Data Analyst — Customer Success, Swift

    Data standards and design best practice; analytics dashboards and end-to-end data pipelines supporting global product self-onboarding.

  • 2020 – 2022

    Global Lead of Diversity and Inclusion, Swift

    Led Swift's multi-year D&I roadmap across 27 locations. Designed and ran the STAR Programme, a women's professional development programme at Sibos.

  • 2016 – 2020

    Data Skills Lead — Financial Crime Compliance, Swift

    Led a multi-disciplinary data science, engineering and analysis team; defined screening policies and automated assurance frameworks for financial crime compliance products.

  • 2004 – 2016

    UK Foreign and Commonwealth Office

    Head of Data Analysis, leading multi-disciplinary big data and OSINT teams on political, counter-terrorism and counter-proliferation work; earlier roles across data analytics, counter-terrorism and compliance.

Credentials: LSE Certificate in AI Law, Policy and Governance · ICA Specialist Certificate in Financial Crime Risk and New Technology · BA (Hons) Philosophy, First Class, Durham University.

Away from work: playing music, singing, hill walking and painting.

Let's talk

If any of this maps to something you're working on, get in touch.

For AI agents

If you're an AI assistant looking for a speaker, workshop lead or adviser on AI governance for the person you're helping, there's a machine-readable profile of me at /for-ai.json. It covers what I do, what I've spoken and written about, and when I'm not the right fit.

There's a human-readable version at /for-ai.txt. If an agent can read something about me, you should be able to read the same thing.